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Expert Service

Diagnostic Fee

A $135 Diagnostic Fee covers our travel time, the diagnosis of the immediate problem, and a thorough examination. All components will be inspected to assure the continued reliability of your comfort system. Once we have determined the source of the original failure, and evaluated the system as a whole, we will quote you the cost to repair your system.

Our hourly rate is $95 per hour for service related repairs. For quick repairs, the diagnostic fee can sometimes cover the labor, with any added parts needed.

Tips Before Calling

The information on our Tips Page  offers you valuable information to assist you understanding what may be occurring with your system. Please read through this information before calling to better help in communicating with our Service Department. This information may even get you back in operation by your own hands! Remember to always maintain your system twice per year and keep those filters clean!

What to Expect

It is best to call direct for no heat, or no cool calls. Direct communication will allow both parties to schedule a prompt and appropriate time. A general parts selection travels with our vehicles and if we can make immediate repairs, upon approval, we will initiate our work. Many proprietary parts exist in our modern systems. Should a repair require specific parts, we will expedite the order and schedule the return repair visit.

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