Privacy Policy

360 Comfort Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we collect when you visit our website or use our services, how we use that information, and the choices you have. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly to us, such as when you request an estimate, schedule service, fill out a contact form, or call our office. This may include:

• Your name, mailing address, email address, and phone number;
• Details about your home, equipment, or the service you are requesting;
• Payment and billing information when you purchase services or financing;
• Any other information you choose to provide in messages or forms.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your requests, provide estimates, and schedule and perform services;
• Process payments and administer financing applications;
• Communicate with you about appointments, service updates, and promotions;
• Improve our website, services, and customer experience;
• Comply with legal obligations and protect our rights.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies, including analytics tools, to understand how visitors use our site and to improve performance. You can control or disable cookies through your browser settings, although some features of the site may not function properly if cookies are disabled.

How We Share Information

We do not sell your personal information. We may share your information with:

• Service providers and partners who perform functions on our behalf, such as payment processing, financing, scheduling, and marketing;
• Third parties when required by law, regulation, legal process, or governmental request;
• A successor entity in connection with a merger, acquisition, or sale of assets.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. You may also request to review, update, or delete the personal information we hold about you, subject to applicable law.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to third-party websites, such as financing partners or review platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out:

• 360 Comfort Solutions
• 16585 State Highway 13, Suite M, Branson West, Missouri 65737
• Phone: 417-520-7110
• Online: Contact form